A large number of QuickBooks users have been encountering QuickBooks screen issues when they try to open QuickBooks. Although this might seem to some temporary glitch, it may reoccur whenever the accounting program is opened. This article shall aid users with viable solutions to fix QuickBooks splash screen display issue. So, keep reading!
Solutions to troubleshoot QuickBooks splash screen issue
Following are the quick steps in order to rectify the problem:
Solution 1: Run Quick Fix my Program feature
The first practicable solution that can be used for resolution of the splash screen issue in QuickBooks is by running the Quick Fix My Program feature in QuickBooks Tool Hub program. Perform the steps below:
- Towards the inception, the user should download QuickBooks Tool Hub from Intuit and install the same on the system.
- Now, run the tool by double-clicking its icon followed by opting for the Program Problems tab.
- Follow up by clicking on the Quick Fix my Program option.
- The feature will scan QuickBooks for issues, which can also include the splash screen issue. Allow the tool to automatically fix the diagnosed issues.
- If the splash screen issue pervades, follow the next solution.
Solution 2: Rename “QBWUSER.ini” and “EntitlementDataStore.ecml” files
Renaming the initialization file namely QBWUSER.ini can potentially fix the QuickBooks splash screen issue. This process prevents QuickBooks from getting access to this file. As a resort, the program is bound to create a new file.
- The first step requires heading to the QuickBooks folder, and therein, search for the QBWUSER.ini file.
- Following that, the user needs to right-click the QBWUSER.ini file and followed by that, hit on the Rename option.
- Now, type in “.old” towards the end of the file name.
- In the same manner, also get the file named “EntitlementDataStore.ecml” renamed.
Solution 3: Run QuickBooks Install Diagnostic tool
- Start by running Tool Hub, and follow up to the Installation Issues tab.
- From there, make a move to the QuickBooks Install Diagnostic Tool tab.
- Allow the tool to scan. Once done, run QuickBooks and check if the splash screen issue got fixed.
Solution 4: Configure FISP Settings (for Window 10 Pro or Higher)
- In the beginning, press the Win + R keys to open the Run box, and then type “GPEDIT.MSC”.
- Upon pressing the Enter key, the Local Computer Policy window will appear.
- Herein, opt for Computer Configuration and follow up by clicking on Windows Settings.
- Next, click on the Security Settings, Local Policies and finally, proceed to the Security Options.
- Herein, opt for System Cryptography FIPS and disable the same. Just in case if it is enabled, the user should turn it off.
- Now, run QuickBooks as an admin and check whether the splash screen issue got fixed once and for all.
Summing Up!
This discussion threw light on fixing QuickBooks splash screen displays and disappears without opening QuickBooks Desktop. In case, you are seeking technical guidance, just call our error support experts for QuickBooks desktop at the helpline 1-800-761-1787.
