Payroll errors can cause difficulties when using various features of QuickBooks. If you encounter this error while trying to update QuickBooks, it is usually due to a technical issue with your internet connection or an incompatible web browser. In this article, we will explore different methods to resolve QuickBooks Error 15222.
What does QuickBooks payroll error 15222 means?
This error is an issue that occurs when you try to download a payroll or QuickBooks Desktop update but encounter problems with the digital signature. This error can prevent the update from being installed correctly.
Common causes of QuickBooks Error 15222
- Internet Explorer not set as the default browser.
- Outdated digital signatures associated with Internet Explorer.
- Firewall or antivirus software blocking QuickBooks.
- Slow internet connection affecting the update process.
Methods to resolve QuickBooks Error 15222
Here are a few steps you can follow to resolve QuickBooks error 15222:
Method 1: Install Digital Signature Certificate
- Advance to the QuickBooks folder.
- Here, search for the file named "QBW32.exe".
- Then, right-click the file.
- Click on "Properties".
- Follow up to the Digital Signature tab.
- Tap on "Intuit, Inc."
- Soon after, click on "View Certificate" in the Details tab.
- Opt for "Install Certificate".
- Upon installing the certificate, re-run QuickBooks and try updating the accounting program.
Method 2: Set Internet Explorer as the Default Browser
- Start off by opening Internet Explorer.
- Following that, make a move to the Tools menu.
- Then, go to Internet Options.
- Advance to the Programs tab.
- Proceed by clicking on "Make Default".
- Then, hit on Ok.
- Run QuickBooks and reattempt to update the accounting program.
Method 3: Run QuickBooks File Doctor
- To begin, proceed by downloading and installing QuickBooks Tool Hub.
- Follow up by running the Tool Hub.
- Upon opening the tool, head to the Programs tab.
- Hit on QuickBooks File Doctor.
- The tool will scan QuickBooks for network and company file related issues.
Method 4: Configure Firewall Settings
The firewall settings can sometimes interfere with QuickBooks updates, causing Error 15222. To resolve this, you need to configure your firewall to exclude certain domains such as 'QuickBooks.com', 'QBupdate.exe', 'Intuit.exe', and 'Payroll.com'.
Method 5: Clear your Internet Explorer SSL state
- At first, open Internet Explorer.
- After that go to the Internet Options.
- Also navigate to the Content tab.
- Now under the Certificates option hit a click on Clear SSL State and reboots your computer.
Final Words!
In this article, we have explored different methods to fix QuickBooks Error 15222. If you need further assistance, please feel free to contact us at 1-800-761-1787. Our QuickBooks desktop payroll error support team will be happier to assist you.
