Payroll Update Error 12152 can occur during the payroll update process and disrupt your workflow. The error is often caused by a weak internet connection. Users can resort to the various troubleshooting measures for fixing this error. All these methods are discussed in detail within the purview of this article.
The QuickBooks Error Code 12152 is an update error that can occur when attempting to update the QuickBooks accounting software. This error is typically associated with issues related to internet connectivity or problems with the computer's firewall and security settings.
What leads the QuickBooks Payroll error 12152?
Here are some common causes of QuickBooks Error 12152:
- Internet connectivity issues
- Incorrect system date and time settings
- Sometimes, the firewall or security settings on your computer may block QuickBooks from accessing the internet or receiving updates.
- QuickBooks utilizes Secure Socket Layer (SSL) technology for secure internet communication.
- Conflicts with other applications or software installed on your computer can interfere with QuickBooks updates.
- QuickBooks company file issues.
Methods to fix QuickBooks Payroll Error 12152
To resolve QuickBooks Error 12152, you can try the following troubleshooting steps:
Method 1: Adjust the System Date Time
- Check the date and time settings in the bottom right corner of your screen.
- If the date and time are incorrect, right-click on the date and choose Adjust Date/Time.
- Select the correct time zone and adjust the date and time.
- Restart your system and check if the error is resolved.
Method 2: Configure Internet Settings
- Double-check your internet connection settings.
- Follow up by pressing the Windows and R keys to open the Run window.
- Follow up by typing Internet Options and then pressing the Enter key.
- Now, advance to the advanced tab, and therein, hit on the Reset option.
Method 3: Restore Your PC
- Start off by clicking on the Start menu, and from there onwards, proceed to All Programs. Now, follow up to Accessories, and then click on the System Tools option.
- Choose the option to restore the system.
- Now, opt for the most recent system restore point and then proceed with the system restore.
Method 4: Log in to Windows as an Admin
- Initiate by restarting the PC and then logging in as an administrator.
- Thereafter, run QuickBooks as an administrator and then perform the usual operations.
Method 5: Change the Extension of the Backup File
- Start off by hitting on the Start menu and then proceed by typing “cmd”.
- Within the command prompt, type “Regedit" and then proceed ahead by pressing the Enter key.
- This action will open the Registry Editor.
- Within the Registry Editor, search for the key associated with error 12152.
- Choose the key, and then click on the File tab. After that, click on Export.
- Culminate by hitting on the option to save the backup with a name and the .reg extension.
Method 6: Clean Install QuickBooks
- Access the Control Panel via the Start menu.
- Soon after, head for the Programs and Features tab.
- Thereafter, pick QuickBooks and then choose the Uninstall/Change tab.
- After that, click on the option to uninstall QuickBooks.
- Once done with the uninstall process, restart the PC.
- Follow up by downloading and reinstalling QuickBooks using the license and product keys.
- Use the product and license keys to register and activate QuickBooks.
Conclusion
We hope you have successfully resolved the above given issue. However, if the error persists after trying these methods, it is recommended to contact QuickBooks error support team at 1-800-761-1787.